Frequently Asked Questions
Everything you need to know about your Afnan fragrance experience.
Are your fragrances 100% authentic?
Yes, all Afnan perfumes are 100% original and sourced directly from our manufacturing facilities. Each bottle comes in its original retail packaging with batch codes for verification.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the region. International orders may take 7-14 business days depending on customs processing and your location.
What is your return policy for perfumes?
Due to the nature of beauty products and hygiene standards, we only accept returns for unopened and sealed products within 14 days of purchase. If a product arrives damaged, please contact our support team immediately.
How should I store my Afnan perfumes to ensure longevity?
To maintain the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options like Apple Pay, Google Pay, and PayPal.
Do you offer samples before purchasing a full bottle?
We frequently offer discovery sets and individual 2ml samples for our most popular collections so you can experience the scent profile on your skin before committing to a full-sized bottle.